www.telldunkin.co.uk – Complet Dunkin’ Donuts Guest Satisfaction Survey

Take Part In Dunkin’ Donuts Guest Satisfaction Survey

If you are well acquainted with the name Dunkin’ Donuts then you must know the important details about it. The company has its headquarter in Quincy, Massachusetts, which is a part of Greater Boston and was founded by William Rosenberg in 1948. It is a global food and beverage concern that has more than 11,000 locations globally. Not only does the company sell hot delicious baked goods like donuts and muffins, but it also is famous for its frozen beverages, iced drinks, and coffees. Along with it, the company offers sandwiches made with ingredients such as ham, cheese, turkey, bacon, croissants, and eggs.

For the love of Donuts you must have heard the name of Dunkin’ Donuts. This is one of the well-known Donut seller in the U.S. and in so many other place in the world. However, the company actually has its headquarter in Quincy, Massachusetts, which is a part of Greater Boston and was founded by William Rosenberg in 1948. It is a global food and beverage concern that has more than 11,000 locations globally. Not only does the company sell hot delicious baked goods like, donuts and muffins, but it also is famous for its frozen beverages, iced drinks and coffees. Along with it, the company offers sandwiches made with ingredients such as ham, turkey, bacon, cheese, croissants and eggs.

If you take part in the Dunkin donut survey, then you will be able to share your own opinion to the store and the Dunkin Donuts will get a chance to serve you the best way possible. You need to input the survey code or you can join the survey by providing the store number, date and hours of your visit to the very store. When you begin the survey then there will be a number of questions and you need to reply them all with honestly and properly. At the completion of the survey you will receive a code and you have to show it on your next visit to the store to avail free donuts.

Eligibility for the Dunkin Guest Survey Online

• You need to be legal residents of the US and over 18 years old.

• You need to have a PC and an internet connection

The official rules for the Dunkin Guest Survey Online

• You need to visit the TellDunkin Survey website within 3 days after your purchase.

• You have to make sure to redeem the coupon within 180 days of the purchase.

• A Dunkin Donuts purchase receipt is required

• Only one coupon will be provided on a single visit.

Take the Tell Dunkin Guest Survey Online

For this, you need to visit, www.telldunkin.co.uk

Here, in the middle of the page, click on, ‘Continue’ in pink.

Then, on the next page at the middle left side of the page, you have to input,

• The 18 digit survey code, and you will get it from the middle of the receipt.

• Then, click on, ‘Start’.

You have to follow the prompts after this and answer the questions, then, you will be able to complete the survey.

The prize of the Tell Dunkin Guest Survey Online

The moment you finish the survey, you will get a validation code, and by this, you will get a sweet donut for free or a 3 oz soft serve ice cream.

Claiming the prize of the Tell Dunkin Guest Survey Online

You will get the validation code, so you have to write it down in the receipt and on your next visit, you have to show it to the staff, so that you get the free donut.

Questions at Dunkin Survey

The survey questions at Tell Dunkin survey is not much different from the other restaurant surveys. Since this survey is the combination of two outlets, the questions will be about these two stores. The questionnaire will ask your experience when you purchase the product from Dunkin Donuts.

• How you order

If you have a valid receipt and a code then you can always take the survey. Then, you will face the first question asking about the way you ordered. This survey wants to know whether you waited in line in order to place your order. This question referred to your experience when you came to either Dunkin’ Donuts store. Simply answer this question by clicking on Yes or No options.

• Description of your purchase

For this part, you have to select which statement that describes what you purchase before taking this survey. Three options are available for this question. You can select the option that you purchase the item from Dunkin Donut Only. Then, perhaps you purchase the food and drink from both Dunkin’ Donut. The last, you may choose that you purchase an item from outlet only.

• Explanation about Purchased items

For this special part, you have to explain the items you purchase from either Baskin Robbins and Dunkin Donuts. First, indicate what item you bought from these outlets. For instance, you can select food only, beverage only, or both food and beverage. But, if you do not purchase anything, you can select the last option. The next, you have to mention what items you ordered in this store.

You will get the list of menus in the survey page on the store you visit. As the example, if in the previous section you select Dunkin Donuts, this page will display the menu on Dunkin Donuts outlet. Simply give tick mark on the menu you have ordered.

For instance, the menus are bagel, donut, wake up a wrap, muffin, hash brown, tuna or chicken salad sandwich, and much more. Then, indicate the beverage you purchased. Just select hot chocolate, tea, coffee, or latte. Besides, you may order an iced coffee or ice tea.

• Overall satisfaction rating

You will be able to express the overall experience in the Dunkin Donuts shop. Are you happy? Do you feel satisfied with your visit? You can rate your overall satisfaction with Dunkin Donuts and Robbins outlet in this section.

• Specific areas rating

You will get to rate the specific areas of the business. The topics are about the availability and variety of the products, overall cleanliness, and courtesy of the crew. Then, you also can rate the speed and ease of placing what you order as well as the taste of food and beverage.

The last, rate the overall value for the price. Was the items and service you get worthy with the money you spent? Give your objective rating by selecting one of five scales provided.

• Return and Recommend

Just like other customer satisfaction surveys, Dunkin survey would like to know whether the service can satisfy its customers. When the visitors are happy with the food and service, they will return and recommend this store. So, in this section, you can mention whether you are willing to recommend Dunkin Donuts to others within 30 days. The next, also indicate whether you want to return to this store within 30 days.

• Comments

You will be able to give your opinion by writing your comments. Here, you can tell what part you like the most in your last visit. For instance, you really enjoy the food and beverage. Besides, you may like the atmosphere of the store.

Furthermore, you may feel satisfied with the service given by the shore crew. Just feel free to mention the name of the crew. Remember that you have the chance to explain your opinion in 1200 characters. But, if you think there is no special thing in this store, you can skip it. So, you can continue to the next survey question.

• The frequency of your visit

For this you need to mention how often you come to Dunkin Donuts store. For instance, you can select at least seven times a week, 4-6 times a week, 2-3 times a week, or once a week. But, if you seldom visit this outlet, you can choose 2-3 times per month, once a month, or less than once a month. Besides, you also can indicate if this is your first visit.

• Agreement

This very survey asks your agreement with this outlet in general. The statement is that Dunkin Donut is the best store in town for coffee. Besides, you may get another statement such as the store is the best place for ice cream in the town. You can agree or disagree with this statement.

Also Read : Take Bojangles Guest Experiance Survey

• Basic information about yourself

The classification of the survey takers is the goal. This way, the company can create statistical data. So, the survey needs your personal information. First, you should indicate your gender. Then, also indicate how old you are. The range of the age is under 18, 18-24, 25-34, 35-44, 45-54, 55-64, or over 65 years old. The next, you can select the range of annual household income.

Once this is done, select the category that you would place yourself. This category refers to your race or nationality. For example, you can choose Native American, Black, Asian, Caucasian, or Latino. Indeed, this survey does not force you to answer these questions. You can prefer not to answer it if you think this information is your privacy.

• Promotion info

For all the new news about Dunkin Donuts, you can sign up for the site. Just enter your email address. Then, Dunkin Donuts will contact you when they have special offers for you. If you do not want this info, simply click the Next button.

• Reward choice

The survey prize of Dunkin Donuts is different from others. Some customer surveys decide the survey reward for the survey takers. But, Dunkin Guest Satisfaction Survey allows its customers to select the reward they want. At the end of the survey, you can choose whether you want the free donut or free ice cream cone as the survey reward.

Customer help

If you have any query with the Dunkin Donuts, you need to call on, 800-859-5339. Monday to Friday. 8:30 AM to 5:00 PM.

You can send an email: customerservice@dunkinbrands.com. Or you can send a mail to, Dunkin’ Brands Consumer Care

130 Royall Street

Canton, MA 02021.

Reference :

www.telldunkin.co.uk